Japanese ・ English ・ Korean
As globalization continues, the need for languages beyond Japanese, both domestically
and internationally, increases.
We want support foreigners planning to come to Japan!
We want meet the demands of tourists!
We want to develop globally!
But…
We have no experience with translation…
We don’t know where to help support…
We don’t know where to start…
If the above sounds familiar,
then our international service can help to fix all your issues.
Japanese・English・Chinese・Korean
We can provide all these languages at a low cost.
We provide strong training in all languages, to ensure that our service remains the same
high quality no matter the language. Our service can start from just one seat or
language, ensuring costs stay low.
24 hours, 365 days support
Language selection
Start from one seat
Both our domestic and international services are 24/7. We can help support you during
the times when you are most busy, and your own resources are stretched. Whether you need
someone that only speaks Japanese, or another foreign language, we can provide flexible
support in the long, mid, or short term, our service can help you. We can also provide
bilingual, native staff for phone interpretation or translation services.
Thorough operator training
Japanese managers ensuring high quality
Years of know how
We have knowhow developed over 25 years which we employ in our training, to ensure that
all our operators are able to provide high quality service that incorporates the
Japanese concept of “Omotenashi”. Additionally, we don’t just change the language we
provide the service with, but also the contact center, to ensure our operators are
native speakers. This allows us to incorporate the unique local aspects customers from
the country expect, whilst also keeping our high-quality Japanese service.
tele-net operates contact centers from Cebu in the Philippines aimed at supporting
foreigner customers. If you’ve ever wanted to provide support for foreign customers
living in Japan, then our service can provide high quality English support, with knowhow
in dealing with foreigners, as well as provide phone interpretation and translation.
Our Cebu centers particularly have experience providing support to American customers
and end users and operates at the same level as local contact centers, whilst
maintaining Japanese quality and management.
By changing the contact center as opposed to just the language, we can apply the unique
local experiences to provide a higher, more appropriate form of quality.
For example…a hotel service
・Providing a multilingual service to allow customers maximum relaxation.
・Temporary use of service to deal with a large influx of foreign reservations.
・Want to provide a 24-hour service.
For example…supporting customers that have come from abroad
・Temporary support when foreigner customers use service.
・Support for when our inhouse services are insufficient.
・Staff to help reply to the occasional emails from foreigners.
Whether you need someone that only speaks Japanese, or another foreign language, we can
provide flexible support in the long, mid, or short term, our service can help you.
We can also provide bilingual, native staff for phone interpretation or translation
services.