　JP / EN

EC Support

Construction・Management・Support

Indispensable support for minimizing costs whilst providing a speedy service

Ecommerce Site Production

【Website Planning】

・Plan・Design・Survey・Analysis・Proposal

【Ecommerce Site Production】

・Direction・Editing・Copywriting・Web design・Graphic design・Illustration production and other ecommerce related site design production

【Ecommerce Site Operation】

・Complete operation, management, and support from data mining, Site promotion, system management, banner advertising and LP design, taking of product pictures, EC and mall branch stores.

Fulfillment

【Product Dispatch・Warehouse Management】

・Unification of storage, dispatch, management and picking of products through our in-house warehouses.

【Product Inquiry Support】

・Support through phone, mail, FAX and chat.

【Warehouse・Logistics】

・Appropriate storage for products and delivery proposals

Leading service contents

EC Support
Our flexible service can offer more than just those listed below. Please feel free to contact us for more information.

Order Taking

Order taking through phone, email, FAX or post.

Shipping Preparation

Speedy and appropriate preparation covering order data management to customer follow up.

Stock Management

Stock management system implementation, and follow up management, including security and policy.

Product Storage

Connection between our warehouses and the clients’, taking on product storage as necessary.

Picking

Picking out and wrapping products as needed to fulfill orders. Our service ensures there is no issues with the product from the moment it leaves the factory till arrives with the customer.

Shipping

We have connections with multiple logistic companies, allowing us to provide the appropriate service at a low cost, from packaging to shipping.

Reporting

In-depth reporting that goes above the basics, including comments from the shipping and contact companies involved.

Operation Improvement

We provide recommendations for how to improve the service in our reports, such as how to increase customer satisfaction, or reduce costs.

Payment Acceptance

Acceptance of credit card payments on client’s behalf, including confirming money was received and fulfilling customer requests.

EC Site Creation

Be it a personal website or a store front on Yahoo!, Rakuten, or Amazon, we offer total support for creation of e-commerce pages online.

Distribution Cost Evaluation

We can analyze your current distribution costs to evaluate if they are appropriate, and offer recommendations on how to improve them in the event that they are not.

Total Ecommerce Support

We provide invaluable support from order taking, warehouse management, picking and shipping in a low cost, speedy manner. Our support also includes creation of ecommerce sites, phone/mail/etc. support, and dispatch to customers, as well as follow up promotions and sending of direct messages.

【Customer Satisfaction Points】

● Able to easily expand our logistics when needed.
● Flexible service that can be increased temporarily to account for short term increases in orders.
● Reduce wasted space and unnecessary cost generated through running in-house warehouses.
● Minimize worry about shelf space and insufficient storage space.
● Remove the need to worry about fixed costs like staff wages, lighting, heating and more.
● Staff numbers automatically adjust to the amount of work, removing hiring woes.

For inquiries and partnership opportunities,
please contact us.

Back to services Connect